What Is The Meaning Of Hospitality And Its Role Within The Wider Industry?

What is the meaning of hospitality and its role within the wider industry. Introduction Hospitality Costumer Service Tourism and Hospitality Conclusion. Hospitality and Tourism.

This report is going to present the meaning of hospitality. Separate the parts of this giant industry role. Going to expose as much as possible information about when this industry was formed and how it looks in nowadays.

Everyday people going to work, going to cinemas, restaurants, coffees, traveling, having holidays and a lot more things that could not manage without service. When we coming to restaurant we are spending our money so our expectation is to get everything done good in time and in a nice way. We want to be served by the experienced person with a good manners and professional skills. To start a run a business you need a staff service. It really does not matter if it is a small coffee somewhere on the corner or if it is 300 room hotel in the heart of the prestige city centre. Everything is spinning about the hospitality and customer service. To make your clients happy you need to obey them. Customer is always right! All of us must heard this phrase. “There is only one boss. The Guest. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else”. Dingle (2014) Just imagine your restaurant is greeting guests they coming to have a great time, have something to eat and to drink, also just to have a laugh in their friends company. A successful restaurant staff must to think one step further before the customer asks.