Formal Letter Of Complaint Example

Formal letter of complaint example.
I am writing to express my dissatisfaction with the service I received. To be more specific, it is about the coat, which was ordered from your online store last week, 30th September. Formal letter of complaint example.
I ordered the coat, and it was shipped alright and quickly in 2 days, although I was not pleased at all because there were found many inconveniences. It was not the size I ordered and there were 2 missing buttons. What is more, it was dirty inside. This coat was expensive, and I am totally disappointed with it.
Furthermore, I called yesterday on your customer service to complain, but the advisor was absolutely incapable and a little impolite. That is also the reason I am writing to you as a company, a letter.